Zappos is one of the most popular online retailers on the planet. And the company’s surge in fame has come quickly. After all, the company started off as an online shoe store back in 1999, specializing in name brands, like Dr. Martens shoes.
Now, more than a decade later, Zappos has grown to become a go-to source for shoes, clothes, accessories, and handbags. And, they haven’t become popular by selling knock offs or cheap junk. Zappos specializes in name brands – but offers them at prices that real people can actually afford!
A little goofy in its marketing approach, Zappos prides itself on providing amazing customer service. Look through reviews, and you’ll see that customers are thrilled with the company’s vast selection, free shipping, fast delivery, and super-friendly employees. In fact, many customers brag about getting their orders in less than 24 hours – much faster than other online retailers that keep you waiting for days or weeks on end!
Those glowing reviews are the main reason why Zappos has grown so quickly, and keeps on expanding. The company started off doing one thing well – selling shoes. Now, they do a bunch of things well, and customers have taken notice!